FAQs
RMS Online is a real-time Internet reservation system that makes booking faster and easier for your customers — and you. The system automatically allows secure, real-time bookings via the Internet from anywhere in the world, 24 hours a day, seven days a week.
"Is RMS Hotel easy to use? "
It couldn't be easier. RMS Online is an automated 'set and forget' allocation system that seamlessly integrates with your live inventory. It is suitable for all dial-up, satellite and broadband Internet connections. No additional hardware is necessary; we provide a small application to be installed on your existing RMS reservation. Click this link to go to more information about RMS Online.
"How secure is the system?"
RMS Online employs the latest security technology, including a fully secure payment gateway for accepting guest payments, encoding of credit card and personal details, and a fail-safe back-up system. Click this link to go to more information about RMS Online.
"Who controls the tariffs and availability settings?"
With RMS Online, tariffs and availability are controlled by you. Simply nominate the rate types and number of areas you wish to make available for online bookings. This information can be easily updated at any time. Click this link to go to more information about RMS Online.
"How do guests make bookings online?"
Reservations are made using a 'Book Now' button on your website. This button has a hyperlink to the RMS Online reservation screens. The system will create the reservations, allocating the first available area in your RMS database. Your availability is automatically updated every two minutes or less, so the possibility of overbooking is eliminated. Click this link to go to more information about RMS Online.
"Does RMS provide training and support?"
We support our customers with training programs and help facilities. Comprehensive on-site operator training is provided. Online help requests are dealt with promptly and a range of support packages is available to suit your needs. Our RMS i-backup module can also be added, allowing your data to be automatically backed up on our secure remote server daily. Click this link to go to more information about RMS Online.
Demo
To see the features of RMS Online, please take a look at the demonstrations.
API Specifications
Specifications for our Advanced Programmer Interfaces (API) can be downloaded here.
| Retain the look and feel of your existing website and optionally include additional online functionality by using the RMS Website API. Below are websites that are using the RMS Website API. http://www.fulfords-holiday-cottages.co.uk
http://www.shorefield.co.uk
https://www.sandy-balls.co.uk | | Intermediaries such as third-party websites, wholesalers and in-bound tourism operators can create an open channel to receive automatically uploaded inventory from an RMS property and drop reservations directly into the system. |
RMS Online
Take advantage of real-time updates of the bookings and the deposits you have received from RMS Online.
